Providers who welcome Sidecar Health members enjoy the advantages of getting paid on the spot for care. If your provider hasn’t worked with Sidecar Health before, you can use this script to speak with your doctor or their staff about your plan:
"Hi, I’m a patient of [Doctor X]. I’m looking to schedule care but before we do that, I have a new insurance plan through my employer, and it works differently than typical insurance.
I’ll pay you directly in full for the care I receive, similar to a self-pay patient. After my visit, I’ll need an itemized medical invoice from you. I submit that to my insurance company so they can apply my benefits. I work with them on the back end, so you don’t have to. Here are the questions I have before we schedule care:
- Can you provide me with information on what my services will cost, including any incremental fees (such as facility fees, test, labs)?
- Some providers offer a discount for patients like me who pay right away. Is that the case for you too? I’ve heard it called a “prompt pay” or “self-pay” discount.
Can you confirm that you’ll be able to provide me with an itemized medical invoice after I get care? That’s how I get my benefits from my insurance. "
Does your provider have questions?
We've got answers. Check out page 2 of this flyer for common queries and quick responses.
When in doubt, our Member Care team is standing by to help. Give us a call at 855-282-0822.