Articles
General
- How to schedule an appointment with the Cleveland Clinic via MyChart
- What is Sidecar Health?
- What makes Sidecar Health different from other plans?
- Can I continue with my current healthcare providers under the Sidecar Health Employer Plan?
- Is a referral required to see a specialist?
- How will Sidecar Health help my family and me make the most of my new Sidecar Health Employer Plan coverage?
Enrollment
Sidecar Health VISA benefit cards
- How do I use the Sidecar Health VISA benefit card?
- What is Paytient?
- Troubleshooting the Sidecar Health VISA benefit card
- What happens if I owe Sidecar Health money?
- How do I get the Sidecar Health VISA benefit card?
- If I have a Sidecar Health Employer Plan, how do I use the Sidecar Health VISA benefit card to pay for preventive services?
Accessing your health plan
- How do I get started on my Sidecar Health Employer plan?
- How do I use Sidecar Health at the doctor’s office, urgent care, or surgery center?
- What are no swipe providers and how do they work?
- How to get your itemized invoice from MyClevelandClinic (Cleveland Clinic)
- How to get your child's itemized invoice from MyKidsChart (Dayton Children's Hospital)
- What do I need to submit to request Continuity of Care (CoC)?
Deductibles
Care guides
- Medical necessity guide
- Imaging guide
- Vaccines
- Diabetes and pre-diabetes care guide
- Labs
- Durable medical equipment (DME)
Provider guides
- Quest Diagnostics®: nationwide lab services
- Ohio Valley Surgical Hospital guide – hospital and doctor visits
- Nationwide Children’s guide – hospital and doctor visits
- Aultman guide – hospital and doctor visits
- Summa Health guide – hospital and doctor visits
- Akron Children’s Hospital guide – hospital and doctor visits
Coverage and benefits
- How do employer plans with first dollar coverage work?
- How are inpatient benefits paid?
- How are Sidecar Health Benefit Amounts set?
- What is a Benefit Amount?
- What does medically necessary mean?
- Where can I find details about my coverage?